πŸ“œ FAQ

FAQ

Where is my order?
If your order has already shipped, you can track it with the tracking number provided in your shipping confirmation email or WhatsApp message.
If your order is still being processed, you will receive a tracking number and shipment confirmation once it has been dispatched.
Please note: We do not offer tracking for free items.

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Where is my order confirmation?
Order confirmations are automatically sent to your Email, or our customer care may call you after you place an order.
If you haven’t received a confirmation within 24 hours, please contact us at solarhateco@gmail.com.
Tip: Check your spam/junk folder before reaching out.

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Can I edit my order?
If your order hasn’t shipped yet or you haven’t received a shipping notification, you can request changes such as size, color, or quantity by emailing solarhateco@gmail.com with your order number.
If your order has already shipped, we unfortunately cannot make changes.
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SHIPPING & DELIVERY

How long does shipping take?
Orders typically dispatch within 2 business day and arrive within 4–6 days.

When will my order ship?
Your order usually ships within 4 business day. Rest assured, it will still arrive on time as promised.

Do you ship to my country?
Currently, we ship across The United States of America.

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RETURNS & EXCHANGES

Read REFUNDS.